User:Pamela Dean

 Certified IBM Lotus Specialist (CLS), Certified IBM Lotus Professional (CLP)  Offering extensive experience in coding, developing, maintaining and troubleshooting Lotus Notes Domino Applications including system requirements gathering, business process modeling, usability testing, access control and end user training and Business Analyst experience  Historical success in the implementation and rollout of Lotus Notes databases, applications and projects  Well versed in the full application development lifecycle and ITIL concepts and processes  Current and formal training in Information Systems Security, Computer Forensics, and Network Intrusion Detection  Qualified professional with the ability to develop and retain relationships, generate new ideas, and identify opportunities for organizational growth  Possesses exceptional time management, analytical, decision making, critical thinking, and relationship building skills with customers and vendors  Ability to establish priorities, work under pressure, maintain momentum, and meet deadlines  Reliable, ethical, detail-oriented and able to lead or follow all phases of projects  Offering 5 years of experience in Novell server LAN Administration, cc:Mail router installation and access control including administration and management of departmental systems and applications  Possesses a careful and responsible approach to problem-identification and solution  Pursuing NETWORK+ Certification