User:Cappelle

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Skills Summary •	Telephony Cisco CM 4.x 6.x 7.x, Unity/Unity Connect 4.x 5.x 6.x 7.x, UCCE, CCME, SRST, IVR, Nortel CS1k, CS1km, BCM50 / 200 / 400, Meridian Opt 11, 41, Call Pilot, Symposium Express Call Centre, Presence, Avaya, Samsung, Panasonic, H232, MGCP, SCCP, JTAPI, Virtual Office, Extension Mobility, Extreme MCD, Extreme 3300, Mediatrix Analogue line gateways, SIP trunks, SIP gateways, SIP MTU, Broad soft Platform, Redbox Voice Recording (FSA), Trans-coding Servers.

•	Networking MPLS, BGP, VLAN, EIGRP, OSPF, IP Clear, Qos, Cos, HSRP, VLAN, VTP, ISDN, WAN, LAN, DMZ, Security Mime sweeper, Checkpoint NGX, Nokia, Device control, McAfee, Surf Control, Juniper, Bluecoat, Netscreen, Cisco Nexus 2k and 5k, Cisco 6509 VSS, Cisco 4509, Cisco 35xx, Cisco 28xx, Extreme 250e, Black Diamond, Allot traffic shaping.

•	Security Mime sweeper, Checkpoint NGX (R77.30 CPU Threat Detection), VPN-Edge1, Secure Client/Remote, Nokia, McAfee, Surf Control, Juniper, Bluecoat, Netscreen, Cisco PIX, Sonicwall, ZYxel, Microsoft ISA / IIS / Forefront, McAfee Anti-Virus, Sophos Anti-Virus, intrusion detection, penetration testing intrusive and non-intrusive, internal security auditing, risk analysis, application control, and device control.

•	Governance ISO27001, Information Governance Toolkit v12 and v13, HSCIC Cyber CISP Node, NHS England and HSCIC policies, procedures, and processes, Internal policies, procedures, and processes, Serious Incident report, Root Cause Analysis, Investigations, and Reporting.

•	Misc SC, CT, and DV cleared (expired 2010). Cisco Digital Media System (DMS), Cisco Wireless, Safeboot, Truecrypt, Citrix, RSA, Vasco, Tiger Billing, Exchange, Active Directory, LDAP.