User:Shekhar.sharma

Senior Information Technology executive with 18 years of experience, based in Dubai with international responsibility. Specialization includes, Business Intelligence – Data Warehousing – Application Development & Deployment - Direct-marketing Solutions (Loyalty Programmes/CRM)

Using cutting edge technologies & Open Source philosophy, I have developed Customer Relationship Management (CRM) solution for the hospitality, Leisure and Retail industry to increase profits through improved guest recognition and Loyalty which results in repeating guest business