User:Mharunarrashid

A qualified and a dynamic IT Professional with Management qualification and having rich and insightful experience of 10 years plus, seeking leadership challenges

PROFILE HIGHLIGHTS

• Extensive experience of IT/Telecom Networking Project Management involving Site Inspection and study of Project Charter; Scope of Work documentation; WBS & Planning; Effort & Time Estimation; Risk Identification & Mitigation Plan; Execution/Sub contractor Control; Stake Holder Interactions and Delivery. • Equal proficiency in NOC Operation / Performance Management through Network Data Analysis, Expansion Planning, Executing Predictive & Preventive Service Support; Fault, Configuration, Accounting, Performance, Security; Interaction with Vendors & OEs for regular product upgrade; Traffic Analysis, Bandwidth Allocation, Troubleshooting • Proficient in Technical Support Services for network through analysis of business requirement; Study of Communication features for a logical solution design; Configuration of physical medium & protocol features; Trouble shooting of links & public trunking as well as mobile and resolution of same by suitable configuration • Proficient in regular Business Process strategies, Information security management, IT Audit planning, risk analysis and finalize the audit report to the higher management. Even a perfect role in the information security and IT audit management committee for finding the breaches and reporting as well. • A competent Team Leader in driving the team to performance excellence through knowledge transfer, motivation and mentoring as well as a Team Player with analytical, problem solving, communication & interpersonal skills.

TECHNICAL SKILLS Microsoft Windows server 2003-R2 / 2008-R2 installation and trouble shooting. DHCP server, Active directory “DOMAIN” server, DNS server, IIS web server, Storage server such as standalone / clustering server, Drive Mapping file server, Network storage (SAN, NAS) in windows server 2008R2 platform. Microsoft Exchange server 2007 and 2010 under Windows server 2008R2 platform. Linux (Red Hat, Centos, SuseLinux) installation and trouble shooting. Linux LDAP server, DNS server, WEB server (Apache, http, Tomcat), FTP server, NFS and DHCP server. Linux mail servers such as send mail, Postfix, Dovecot and Squirrel Mail / Round cube (SMTP, POP3 and IMAP). Linux firewall / IP tables and routing. HP, IBM and Dell server hardware installation, commissioning and trouble shooting. Disk management (RAID). HP, IBM and Dell server hardware management and faults monitoring such as ILO, HMC and iDRAC. HP, IBM and Dell server hardware faults root cause analysis and fixing faults. Application server deployment under Windows server 2008R2 and Linux platform. Information Technology Infrastructure library-ITIL tools management such as ITSM (HPSM). LAN, WAN and VOICE network design (HLD, LLD) and solution, IP addressing, sub netting (IPv4, IPv6) and IP management. QoS planning and Wireless network techniques. CISCO (ios) and HUAWEI quidway (vrp) and ZTE (ios) network equipments (Router, Switch, Firewall, Bandwidth manager, DPI, SBC) installation, commissioning and administration. Routing protocols such as STATIC, DEFAULT, RIP, RIP-2, OSPF (IGP), BGP (iBGP, eBGP) and BGP attributes such as route-mapping and route-filtering. L2 and L3 switching techniques such as VLAN, STP, VTP, QinQ and VLAN inter-routing. Firewall such as ACL, NAT, DMZ, VPN, DOS / DDOS attack, IPS (Intrusion prevention), SPAM filtering, CONTENT filtering, etc. Network monitoring system (NMS) such as ZTE NMS, Huawei NMS, Solar winds, Cacti, etc. IT purchase work flow and supplier management related to professional purchases. Information Security (IS) Network Security and Business process. Information security ISACA Policy forming, Control, publications and awareness training to company employees. IT information systems risk analysis, managing “IS” auditing committee to control breaches and compliance of ISACA audit ISO 2700x: 2005 / 2013 standard. IT/ IS “ISACA” IT Audit report preparation. IT infrastructure management and maintenance. IT assets management and control. IT monthly / yearly CAPEX and OPEX budget planning and control.

CAREER GRAPH

ROOTS COMMUNICATION LTD., DHAKA, BANGLADESH Asst. Manager - Data Communication	 		(May 2012 onwards)

Ensure connectivity with Tier-1 providers connected to Singapore POP via IPLC and UK POP via ITC. Administration and Configuration of routing such as OSPF, IBGP with internal routers and EBGP with Tier-1 provider’s router. Controlling BGP attributes to balance traffic with Tier-1 providers according to voice calls. Configure and trouble shooting of internal IP networking with application and billing department IP network Configure and trouble shooting of internal IP networking with Core network and Enterprise billing network. Change management and configuration management of IP network equipments such as router, switch, firewall, SBC. Ensure, enhance and comply Computer and Network security such as routing and switching security configuration, internal / external threads attack, DOS, DDOS, IPS, different types of filtering for the entire network and systems. Managing IP team for IP interconnectivity faults root cause analysis and find out the resolution of faults. Vendor management such as contact vendor for any kind of critical alarms and malfunctions, optimization, operational and expansion of IP network and Core network. Manage my team and vendor for any disaster recovery activities for IP network and IP Core nodes. Manage special activities at any weekend for resource rearrangement such as configure network devices, replacement of faulty network devices and reinstallation of network devices to provide smooth operation of IP network. Managing IP network team to ensure 100% stability of IP network. Managing configuration IP network / Information systems to comply Information security policy and Audit. Information security ISACA policies comply, publications and awareness training to company employees. IP network and information systems risk analysis, managing IS committee to control breached and comply ISACA IT audit ISO 2700x: 2005 / 2013 standard.

HUAWEI TECHNOLOGIES CO. LTD, DHAKA, BANGLADESH Asst. IT Manager		 				              (Mar 2004 to Feb 2005)

Building up LAN / WAN. Installation, Commissioning and carry out configuration management of Routers, Switches, Firewalls and Servers. Installation, administration and maintenance business servers, Ensure support from vendors for any kind of hardware problems of Server. Managing Windows server 2003 / 2008 R2 for Active directory, Application server such as IIS and Ms. Exchange server 2007, ERP and Database server, HR attendance and payroll server, etc. Managing configuration (Modification, upgradation, backup and restoration) of different network equipments such as router, switch, firewall and different Servers. Prepare change plan, budget and BOQ. The change Submission and change implementation in a time frame. Attending for any kinds of assigned / transferred Incidents / interactions according to ITIL system. Design and Planning, Installation of PBX systems, VOIP, CCTV Systems and Door access control Systems. Managing security surveillance systems such as CCTV, Door access control systems to ensure the systems are proper functioning. Supervise and arrange work of IT helpdesk engineers to solve user’s desktop incidents / interactions. Provide desktop supports for VIP / CIP users. Weekly / monthly IT cases Publishing to company employees. Panning, Designing, Budget and BOQ preparation, Project approval and Vendor selection for IT projects such as new office setup, System upgradation and System swap. Managing the project installation and commissioning to finalize the project to ensure IT service delivery and make sure the construction fit the information security request and criterion. Contacting Vendors / Suppliers for getting the service under yearly Service level agreements for any kinds of installations and faults of IT systems. Prepare yearly service level agreement (SLA) and between vendors / suppliers for IT equipments, Facilities and services. Monthly / weekly / regular training of Information Technology to teach how to use company’s IT resources to the new joined staffs and company employees. Managing configuration of Huawei’s Information systems to comply Information security policy and Audit. Huawei ISO / ISACA Information security policies publication and awareness regular training to company employees. Huawei information systems risk analysis, breaches, IS regular report and managing IS policies in a committee to comply Huawei IT audit. Accompanying with Huawei level-1 IS audit team and helping them for periodical IT / IS auditing. Prepare daily / monthly / quarterly IT reporting, Submit report to level-1 IT department and overall IT department’s work progress, projects and required report of level-1 IT department.

LSI INDUSTRIES LTD., DHAKA, BANGLADESH System Administrator,(Mar 2004 to Feb 2005)

	Construct IT system, administration and maintenance LAN, WAN and IT security systems. 	Administration of servers such as DHCP SERVER, File servers and Mail Server, Database server, ERP server, Employee attendance server and other IT Systems Hardware trouble shooting and IT help desk (desktop supports). 	Contact suppliers for any kinds of IT service and for new IT requirements as well as get IT service from supplier under SLA. ACADEMIC DEGREES

M.B.A (Management Information Systems) Darul Ihshan University Dhaka, Bangladesh, Year: 2007

Bachelor of Science in Computer Science University of Madras, Chennai, India Result: First Class, Year: 2002

Higher Secondary Certificate Examination (H.S.C) Ghatail Cantonment School and College Ghatail, Tangail Result: First Class, Year: 1997 Secondary School Certificate Examination (S.S.C) Madhupur Shahid Smrity high School Madhupur, Tangail. Result: First Class. Year: 1995

PROFESSIONAL TRAININGS AND VENDOR CERTIFICATIONS

CISCO Certified Network Associate (CCNA) Authority: Cisco Systems Status: Certified, Cisco ID: CSCO12496425

RHCSA + RHCE Authority: Red Hat Status: Certified, Certification Number: 140-033-325

MCITP (Microsoft Certified IT Professional) (Windows server 2008 R2) New Horizons, Dhanmondi, Dhaka, Bangladesh

MCTS (Microsoft Exchange Server 2010) New Horizons, Dhanmondi, Dhaka, Bangladesh

ZTE “Routing and Switching Training” ZTE University, Shenzhen, China P.R.C Status: Certified

ITIL Training (Huawei internal) Training Type: Huawei e-learning Exam Type: Huawei online exam Status: Passed Information Security Training Trained by: Huawei (HQ) “IS” Team Huawei Technologies Co. Ltd Information Security online Exam Learning Type: Huawei e-learning Status: Passed IRM + IPV6 DEPLOYMENT Venue: Engineers Institution, Dhaka APNIC, Organized by ISOC Status: Certified

PROFESSIONAL MEMBERSHIPS

	Associate member of Bangladesh Computer Society 	Member of British Computer Society (Chartered institute of IT) 	Member of ISACA (Bangladesh chapter) 	Internet Society (Bangladesh Chapter) 	APNIC (Asia pacific Network information Center)

PROFESSIONAL AWARDS Information Security Huawei Technologies (Bangladesh) Ltd Year: 2009